Refund Terms of THRAVONEXIS

Welcome to the THRAVONEXIS Refund Terms document. This document outlines the refund policy applicable to all purchases made through our platform. Please read this policy carefully.

1. Eligibility for Refunds

At THRAVONEXIS, we aim to ensure customer satisfaction. Refunds are considered under the following conditions:

• The product was defective or damaged upon delivery.
• The service was not as described or completed.
• An incorrect product was delivered.

2. Refund Request Process

If you believe you are eligible for a refund, please follow these steps:

• Contact our support team within 30 days of purchase at [email protected].
• Provide a valid reason and any necessary proof (e.g., photos of the defect).
• Allow us up to 7 business days to process your request.

3. Non-refundable Circumstances

Certain situations do not qualify for a refund at THRAVONEXIS:

• Change of mind after purchase.
• Failure to use the products or services.
• Non-compliance with our terms and conditions.

4. Refund Methods

If approved, refunds will be processed through the original payment method. The duration for funds to reflect may vary depending on your financial institution.

5. Contact Information

For further queries, please reach out to us at [email protected].

Thank you for choosing THRAVONEXIS.